VOLUNTEER INFORMATION
Countdown to race day
JOIN OUR VOLUNTEER TEAM
We rely on the dedication of volunteers to make the Bank of America Shamrock Shuffle a success! From Packet Pick-up through race day, prepare yourself to feel inspired, motivated and energized by joining our volunteer team.
VOLUNTEER INTEREST FORM
Thank you for your interest in volunteering at the Bank of America Shamrock Shuffle! Help us kick off spring racing in Chicago by volunteering at the event.
Complete the form below to receive the latest updates from the volunteer team.
Asterisks (*) indicate required fields.
SERVICE HOURS VERIFICATION
Log into your volunteer account post-race and click “Download Certificate” in your dashboard tab to download your Certificate of Appreciation. To receive a Service Hours Form, complete the “Confirmation of Hours” form highlighted in yellow. The Service Hours Form will be sent via email. These forms are only available for checked-in shifts and can be found at the bottom of the page under “Event History”. If you need to complete a different form, please send a request to volunteer@shamrockshuffle.com.
VOLUNTEER FAQs
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GENERAL
When can I register?
Volunteer registration for the Bank of America Shamrock Shuffle will open in early 2027.
Are walk-up registrations accepted?
No, walk-up registrations are not accepted. All volunteers are required to register online by the deadline or they will not be allowed to volunteer for the event.
What is the age requirement for volunteers?
The volunteer age minimum is 14 years old and accompanying children are not permitted. We require that all volunteers be 14 years of age or older on the day they are volunteering. A parent/guardian must agree to the volunteer waiver for volunteers under 18 years of age. Children and young adults under the age of 14 are not permitted to accompany registered volunteers who meet the age requirement when they are volunteering. The event has the right to set different age minimums for designated positions.
How can I earn points for the volunteer rewards program?
Visit the volunteer rewards program webpage to learn how you can earn points and for more details about the program.
What should I wear?
Volunteers are expected to dress in clothing appropriate for the work duties they have been assigned to perform. Always check the weather in advance! Wear closed toe shoes at all times and the current event uniform, if provided. When required, you must have visible appropriate and current event-issued credentials and/or ID vests and wristbands to be on the premises.
What is the volunteer uniform?
All volunteers receive their uniform at volunteer check-in. Packet Pick-up and race day volunteers receive a long sleeve t-shirt, hat and credential. The volunteer credential should be visible at all times.
What should I bring?
Make sure to bring a valid photo ID for Volunteer Check-In. Students are allowed to use school IDs. It is strongly discouraged to bring any personal belongings to the event. Gear check will be required for belongings that cannot be carried in a volunteer’s pockets. Please note that items larger than a standard backpack will not be permitted in the volunteer gear check.
Is food provided?
Snacks and meals are provided depending upon the time of day and duration of the volunteer shift. While we try to provide a range of food items, we cannot guarantee that meals will accommodate all dietary restrictions.
What do you recommend for transportation and parking?
We encourage volunteers to use public transportation when possible. Please visit transitchicago.com for more information and to plan your trip. Recommended transportation options and parking options (when available) will be provided in the confirmation email.
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REGISTRATION
How do I register as a volunteer?
Access registration from a volunteer webpage or a link provided by your group leader. Opportunities are posted at shamrockshuffle.com/volunteer.
How do I access my volunteer portal?
To access your volunteer portal, visit cemevent.rosterfy.com/login and enter your email and password. If you are a first-time volunteer, please click “Don’t have an Account? Sign up here”.
Can I register for another volunteer?
Volunteers cannot register on behalf of another individual. Each volunteer will need to click ‘create a new account’ in order to register. Only one account can be created per email address.
How do I know if I am registered?
Upon registering, you will receive a confirmation email. Once you are registered, you will be able to view registered volunteer shifts on the dashboard of your volunteer portal.
What information can I access through my volunteer account?
In your volunteer account, you can view details about your upcoming volunteer shifts and cancel your registration by clicking on the withdraw icon.
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GROUP LEADERS
How do I get my volunteers to register?
Email the unique registration link in the assignment email you received from the Volunteer Team. If you cannot find it, email volunteer@shamrockshuffle.com for assistance.
How do I keep track of my group? How do I download a list of my volunteers?
Within your volunteer portal, click on the “View” button under “Groups I am Leading”. This will bring you to group leader mode which allows you see all of your registered volunteers. Click “Export” at any time to download your current volunteer list.
I don’t think we will fill our shift. What should I do?
While group leaders are expected to recruit the number of volunteers they committed to bring, groups can still volunteer if they do not fill their shift. Notify the Volunteer Team at volunteer@shamrockshuffle.com so they can plan accordingly.
When will my group receive more specific instructions?
The Volunteer Team will communicate final information, including check-in location, parking and transportation options, preparation tips and more. All volunteer training takes place onsite. Group leaders are encouraged to follow up with their volunteers after receiving the official email to reiterate final details and share any instructions specific to your group.
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CONTACT
Stay tuned! All registered volunteers will receive a race week confirmation email with location, check-in and preparation details.
If you have any questions, please contact your group leader or the Volunteer Team at volunteer@shamrockshuffle.com or by phone at 312.796.8392
VOLUNTEER POLICIES
All volunteers are expected to abide by event volunteer policies to ensure everyone has a successful and positive race experience.